Privacy Policy

Information We Collect

To process analytical orders efficiently, we collect:

  • Full Name & Academic/Company Name
  • Email Address
  • Billing Address
  • Shipping Receiving Address
  • Phone Number
  • Order Transaction Details

How We Use Your Information

  • To Process & Fulfill Orders
  • Customer & Technical Support
  • Dispatch & Tracking Updates
  • Optional Laboratory Product Bulletins
  • Website Optimization & Security Verification

Security

Longen Labs protects customer information through secure, encrypted connections and trusted payment providers. Personal data is handled responsibly and in accordance with applicable Swiss data-protection requirements.

Cookies

We use cookies to support essential website functions, maintain your shopping cart, enable secure account access, and improve your browsing experience.